About Elkarat.com
Hi, I'm Sharon Elkarat - Senior Operations & AI Enablement Executive with 26+ years of global leadership experience across enterprise software, professional services, and technical operations for organizations including NCR, Retalix, Amazon, IKEA, and HP.
Currently leading strategic delivery, enterprise operations, and AI enablement for top-tier enterprise and government accounts at Matrix DevOps. Combines deep enterprise credibility with hands-on AI builder expertise.
I independently architect and deploy autonomous conversational AI agents powered by LLMs on dedicated VPS infrastructure (Hermes), with SIP telephony, Telegram, and WhatsApp integrations - bringing hands-on AI builder credibility to enterprise strategy.
At Matrix DevOps, I serve as primary trusted advisor to C-level stakeholders across HP, Ministry of Defense, Ministry of Education, Ministry of Economy, and the President's Residence, translating business vision into scalable operational and AI-enabled workflows.
This platform was designed as a command center, not just a portfolio - showcasing the tools, data, and insights that power my approach to managing large-scale operations, global partners, and production-critical systems.
I lead through competence and mentorship.
My approach combines strategic vision with hands-on guidance, focusing on building high-performance teams that operate with autonomy and precision. I don't just manage accounts; I build the operational infrastructure that allows teams to scale. My expertise lies in diagnosing organizational gaps, mentoring the next generation of leaders, and engineering workflows that drive measurable ROI.
My Philosophy: H2H (Human-to-Human)
In a landscape driven by data and AI, I believe that technology enables scale, but people drive growth. I prioritize building authentic, trust-based partnerships - creating an ecosystem where both the delivery team and the customer can thrive.
Core Competencies:
- •AI Adoption & Enablement: Leading practical, secure AI adoption and governance for enterprise and government clients.
- •AI Agent Architecture: Building autonomous conversational AI agents (LLMs, Hermes VPS, SIP, Telegram, WhatsApp, MCP).
- •Enterprise Strategy & Operations: C-level stakeholder management and operational architecture for Tier 1 accounts.
- •Crisis Management: Escalation resolution and cross-functional team building under pressure.
- •Technical Bridge: Translating field constraints into R&D requirements and AI-driven capabilities into business value.
- •H2H Philosophy: Technology enables scale, but people drive growth.
- AI Assistant trained on my career history – ask anything.
- Interactive Knowledge Base with sample interview answers and best practices.
- Live-style dashboards showing simulated KPIs, SLA metrics, and DevOps flows.
- Terminal-style insights highlighting my infrastructure, security, and deployment experience.
If you're a:
- CTO, VP, or Hiring Manager looking for a senior technical delivery leader who can translate complex field systems into business value,
- Recruiter seeking a candidate with 26+ years of global reach and proven excellence across NCR, Retalix, and Matrix DevOps,
- Colleague or like-minded leader interested in discussing operational strategy, team development, and the future of Customer Success -
You're in the right place. I am always happy to connect.